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Helpdesk & IT Support

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IT support that you can count on

IT support and maintenance are essential to ensure that your system is running efficiently and without interruption. Outsourcing support and maintenance helps in reducing costs and allows you to focus on mainstream business processes.

Exemplar Technologies provides tailor-made application maintenance and support services who aim to reduce system outage and enhance the efficiency and the performance of the application.

We offer helpdesk & IT support services as:

  • A stand-alone service for an existing product
  • Post-development support
  • For new product development

Services We Offer

Software Support

Whether it’s fixing an issue, resolving source code issue, realizing new functionality or optimizing application code, we can help you with the software issues of any complexity level.

Application Maintenance

We offer comprehensive application maintenance services including OS version update, security audit, technology consulting, resource availability & performance control, etc.

System Monitoring

We ensure maximum up-time by monitoring your core applications and overall system performance 24*7.

Application Enhancement

Our developers can revise the existing web or mobile application, analyze its performance, rectify the possible glitch and work out improvement plans to ensure better functionality.

Pre-Support Auditing

We can audit the software applications that are developed by any other third party and can provide you a document with detailed assessment findings and recommendations for its improvement.

Migration of OS & Server

Are your OS and servers not performing at its optimum? To enhance the performance results, we can migrate the application to another OS or server.

Our helpdesk and IT support service ensure minimal software downtime. You can choose from our palette of services, the one that best suits your requirements. With us, you can be assured of hassle-free and efficient management.

Prepare your software for future business challenges by outsourcing your IT support and maintenance services to Exemplar Technologies.

Let’s discuss your project maintenance needs today!